When purchasing a voucher and having it delivered, sometimes these can get lost or even incorrect details given. To resend a order/voucher via post or email, head over to ‘Orders’ tab on the dashboard and search the order. Once you have found your order, click on the order number on the left hand side. This […]
Category: Voucher Delivery
Define how your vouchers will get to your customers.
Enable Collection
What is ‘Collection’? Collection is a postal option and it allows just that, to give a type of packaging the ability to be collected in person from a specified collection point. To allow collection, we will need to go to the Fulfilment section of your site and then to the Fulfilment Options tab. Here you […]
Self Fulfilment
If you are fulfilling postal/collection orders yourself, this is what you will need to do. Firstly head over to to the ‘Fulfilment’ tab in the dashboard and click on the ‘items’ tab. This will show you all of the fulfilment that your site has ever done. It will prioritise all fulfilment that has not been […]